What is mediation?
If I had an hour to solve a problem and my life depended on the solution, I would spend the first 55 minutes determining the proper question to ask… for once I know the proper question I can solve the problem in less than 5 minutes.
Albert Einstein (source disputed!)
Mediation is a term applied to a group of slightly different processes. The facilitator creates a space and uses skills to empower the participants to understand the issues and make future decisions including resolution where appropriate.
Mediation maximises the autonomy and ability of the participants to have themselves heard. The mediator does not make a determination, but allows the parties to reach their own agreement that suits them.
If the matter is ultimately resolved during the mediation then binding terms are able to formally drafted to reflect this decision. If there is no consensus reached then the mediator can assist the parties find another process.
Mediators range from facilitative approach (skill in problem solving but no expertise in the subject matter) to advisory (views on subject matter provided).
Resolve Advisors brings a long history of successful resolution in hundreds of matters. We have nationally trained mediators with specific industry experience.
We mediate and provide conflict assessment (triage). We have helped people achieve strategic outcomes by creating elegant process.
See also: Chapter 10 of Spy and Leg
Context and players: who is involved in a mediation?
Mediation occurs in contexts from colleague to colleague workplace issues to government and corporate multi-national.
A typical mediation will include the mediator and the parties to a dispute. Depending on the context the parties can also bring a legal representative, friend or support person.